Privacy Policy
Effective July 30, 2026.
Information We Collect
We collect information you provide directly, such as your account email, order details (products, quantities, shipping address) processed through Stripe, and any information you submit via our contact form (name, email, and message).
How We Use Your Information
We use collected information to process and fulfill orders, communicate with you about your order or inquiry, provide support, and maintain your account.
Third-Party Processors
We rely on trusted third parties to operate our website and services, including Stripe for payment processing, a hosting and database provider for storing account and order data, and an email delivery provider for transactional communications. These providers process data on our behalf and maintain their own privacy and security practices.
Cookies & Local Storage
We use browser local/session storage to remember items in your shopping cart and to record your acknowledgment of our age and research-use notice (age gate) for your current session. We do not use this storage for advertising tracking.
Data Retention
We retain account and order information for as long as needed to fulfill orders, comply with legal and accounting obligations, and resolve disputes. Order and transaction records are generally kept for as long as applicable tax and business record-keeping rules require; contact us if you would like your account information removed.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to our legal and operational requirements. California residents may have additional rights under state privacy law, including the right to know what personal information we collect and to request its deletion. To make a request, email northsummitlabs@gmail.com from the address associated with your order and we will respond as required by law.
Contact Us
For privacy questions or data requests, email northsummitlabs@gmail.com or use our contact form. See also our Terms & Conditions and Shipping & Returns policy.